We endeavor to make our website accessible in accordance with the Barrierefreiheitsstärkungsgesetz (BFSG) and EU Directive 2019/882. Our aim is to provide all users – regardless of physical or technical limitations – with equal access to the information, services and functions of our website.

For reasons of better readability, we sometimes refrain from using both male and female forms of language. All personal designations apply to all genders (m/f/d).

Status of compatibility with the requirements

This website is largely barrier-free due to the following incompatibilities and exceptions, among others, with the following exceptions:

-The contrast ratio of background and foreground colors may not yet be sufficient.
-Integrated PDF documents are not yet fully accessible in some cases.
-The keyboard navigation of certain interactive elements may be restricted in individual cases.
-It cannot be ruled out that some embedded images are available without alternative text descriptions (alt texts).
-It cannot be ruled out that interactive elements – such as accordions – are used on this website that may not be fully compatible with screen readers or only have limited accessibility.

We are endeavoring to eliminate these deficiencies as quickly as possible in order to achieve a high degree of accessibility.

Preparation of this accessibility statement

The assessment is based on a self-assessment using Google Lighthouse Accessibility and WCAG tests.

Feedback and contact

The entire website is kept as accessible as possible. If you find content that is difficult to understand or if you have difficulties using content, please let us know via our contact form.

Conciliation procedure

If you have not received a satisfactory response to your accessibility query within six weeks, you can contact the arbitration board in accordance with Section 16 BGG. This serves to settle disputes out of court.

Contact the BGG conciliation body:
Schlichtungsstelle BGG
Mauerstraße 53, 10117 Berlin
Phone: 030 18 527-2805
Email: info@schlichtungsstelle-bgg.de
Website: www.schlichtungsstelle-bgg.de

Status: 19.02.2026
Valid for: www.baslerhof.de
Responsible: Wellnesshotel Basler Hof am Schlosswald, Christina Haas